FAQ

How to set up eSIM

Enable eSIM when setting up iPhone:

  1. After entering the "Mobile Network Settings" screen, click "Use Mobile Barcode".
  2. Follow the instructions on the screen.

To enable eSIM after setting up your iPhone, contact your carrier to obtain a mobile barcode, then follow these steps:

  1. Open the "Camera" App and scan the mobile barcode.
  2. When the "Motion Detected" notification appears, tap it.
  3. Tap "Continue" at the bottom of the screen.
  4. Click "Join Action Plan".

If you are asked to enter a confirmation code to enable eSIM, please enter the confirmation code provided by your carrier.